💬FAQ

General

• What is Polymarket?

• What blockchain is Polymarket built on?

• What is USDC and where can I buy it?

• What browsers do you support?

Connecting to Polymarket

• What is a proxy wallet?

Deposits & Withdrawals

• Why are there fees to deposit and withdraw my USDC and why do I need to pay them?

• Why did the network fee become more or less expensive?

• I deposited USDC using MetaMask but my funds aren't appearing.

• How is the network fee calculated?

• How do I know if a Peer-to-peer user is trustworthy?

• Why is my debit or credit card not working?

• I had an old, pending manual deposit/withdrawal and I can't find it anymore. What happened to my funds?

• 10 minutes have passed and I still haven't received my funds.

Markets

• What is an information market?
• What sets the probabilities on a market?
• What are the different types of markets?
• I have a great idea for a market. Do you take suggestions?

Portfolio & Shares

• What do I need to do before I can start trading?
• How should I decide whether to buy shares?
• I've changed my mind about a trade. Can I sell my shares?
• When does a market close?
• What are my shares worth if I hold them until the market is resolved?
• Can I own both ‘Yes’ and ‘No’ shares for a market at the same time?
• I received an error when I submitted my trade. What do I do?
• Can I set my own gas when submitting a transaction?

Liquidity

• How does liquidity work at Polymarket?
• Why is liquidity necessary for the markets?
• What is the incentive for me to add liquidity?
• How do I know how many liquidity shares I will get?
• Are there any risks to adding liquidity?
• I received an error when I tried to remove my liquidity. What do I do?

Resolution

• What happens when a market resolves?
• What should I do when a market resolves?
• Can there be more than one winner in a market?

Security

• Have Polymarket's smart contacts been audited?
• Where are my funds if you don't use MetaMask?
• Why do you need my email?
• How can I export my private key?
• Will you ever ask for my private key?